About Our Team

Irida Tollkuci

Irida Tollkuci is a founding member and Principal of Catalyst Insurance Agency. She leads the Business development, marketing, strategic partnership and client retention side of the Agency.Irida has been in the Insurance industry for over 15 years and holds the AAI, CLCS, and is currently pursuing her CIC designation.

Irida is passionate about insurance and insurance products, because she see it as a vehicle to help people and businesses protect their most valuable assets. Her expertise and extensive knowledge has earned her the trust, loyalty and respect of her clients and community at large.

She lives in Shrewsbury with her husband, two daughters and her Weimaraner, Hunter. She loves Contemporary and Renaissance Art, traveling and spending time with her family.

Mary Hyland

Operations/Finance Manager
Mary is the Operations Manager and a founding member of Catalyst Insurance Agency LLC. Her experience of over 30 years in the industry is a great asset to the agency and all of its employees. She has navigated many positions and roles within the agency environment which give her the right tools to excel at her role and beyond. Mary’s insurance expertise and unwavering commitment to providing exceptional service has earned her many accreditations and industry recognitions.

Mary is married to her husband Bob, and enjoys spending time with her grandchildren, playing piano and volunteering.

Ardian Cito

Insurance Broker
Ardian is a licensed property and casualty professional. He has been with Catalyst Insurance Agency since 2016. Ardian’s experience in hospitality management and finance is a great asset and has made him really successful in effectively communicating, connecting and assisting current and new clients.

Ardian has a passion for soccer and participates in many local soccer leagues. He is married to his wife Kela and has two children. Enjoys traveling, vintage wines and spending time with family and friends.

Ina Pojani

Marketing Intern

Elisabeta Kotnani

Customer Service Representative
Beta is a Customer Service Representative, a role that utilizes fully her desire to help, assist and connect with clients. She’s currently working towards attaining her CSR designation.

Beta is married to her husband Gregory and enjoys traveling, reading and playing sports. She is originally from Albania and is a great asset and a wonderful addition to the Catalyst Team.

Let's Collaborate!

If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!



Licensed in Massachusetts and Connecticut
Catalyst Insurance Agency

Mailing address:
512 Main Street - Suite 9
Shrewsbury, Massachusetts 01545

Office telephone:
Tel: 508-925-5267
Fax: 508-925-5268